What Are My Rights If My Ferry Is Cancelled?

Are Brittany Ferries ABTA protected?

These new Members also include ferry, cruise and coach companies, amongst them Irish Ferries, Edwards Coaches, Magical Cruise Company (Disney Cruise Lines) and Brittany Ferries.

The following companies became ABTA Members: Casterbridge Tours Limited, Principal, ABTA number Y6084, joined 01/07/13..

Can I cancel my Brittany ferry booking?

Yes. To can cancel your booking please use the Manage my booking facility.

Are ferries still running from Bilbao?

The Bilbao Portsmouth ferry route connects Spain with England. Currently there is just the 1 ferry company operating this ferry service, Brittany Ferries. The crossing operates up to 2 times each week with sailing durations from around 23 hours 45 minutes.

Does Brittany Ferries have an app?

Snap&Sea-Brittany Ferries – Apps on Google Play.

What is Brittany Ferries cancellation policy?

CANCELLATION BY YOUPeriod of notice given to Brittany Ferries before scheduled outward travel dateCancellation charge (expressed as a % of total booking price)29 – 42 days30% (or deposit if greater)15 – 28 days50% (or deposit if greater)2 – 14 days75% (or deposit if greater)Within 2 days100%2 more rows

How do I get a discount on Brittany Ferries?

How do I use my Brittany Ferries Discount Code?Browse the vouchercloud website for offers.Click through to the Brittany Ferries website and choose your outbound and return crossing points.Fill in your travel details.Choose your dates and accommodation type.Enter your code in the concession code box and click ‘apply’More items…

How do I email Brittany Ferries?

Contact usEmail: customer.feedback@ brittanyferries.com.Phone: 01752 648000.Write: Brittany Ferries Customer Services, Millbay, Plymouth, PL1 3EW.Follow us on Twitter @BrittanyFerries.

Does travel insurance cover ferry crossings?

If your train, or ferry across the channel is delayed for over 12 hours, then you can be covered to claim on your travel insurance.

Can I change my Brittany ferry booking?

Amending your booking online Most bookings can be recalled and amended online, with the exception of promotional and inclusive holiday tickets. Our ‘Manage my booking’ facility allows you to do the following: View your booking. Add onboard accommodation.

What is a flexi ticket with Brittany Ferries?

Most flexibility, 25% deposit at time of booking, free amendments up to four hours before departure and 75% refund in the event of cancellation before departure.

Can you use Tesco Clubcard vouchers for Brittany Ferries?

Tesco clubcard points can be converted to avios and then used towards brittany ferries. £2.50 of clubcard vouchers gets 600 avios but you need 10,000 avios for every £50 discount.

Which Brittany Ferries have pet cabins?

Our pet-friendly cabins are available on 4 of our ships – Cap Finistère, Connemara, Etretat and Normandie, and are designed to comfortably accommodate a single pet. If you wish to take more than one pet, please contact us. Pets are not allowed in any of the public areas of the ship.

Can I get a refund if my ferry is Cancelled?

It can be hugely frustrating if your ferry is cancelled. Thankfully, due to new EU regulations, you are now entitled to a full refund. You can either choose this refund, which must be paid to you within 7 days of the cancellation, or you can ask to be rerouted at the earliest opportunity and at no extra cost to you.

What happens if my Brittany Ferry is Cancelled?

“If a ferry is cancelled because of adverse weather conditions, customers are offered to travel on the next crossing. If they choose an alternative, the amount of the unused fare can be refunded or credited for their next trip.